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Homebound older residents in need of day-to-day assistance, including home delivered meals, should contact Albany County- NY Connects at (518) 447-7177.

Albany County Department of Health Elizabeth F. Whalen, MD, MPH, Commissioner 175 Green Street Albany, NY 12202 Phone (518) 447-4580 Fax (518) 447-4698

Additional Resources & Links

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CDC "Stop the Spread of Germs" Posters in Multiple Languages
Support for Domestic Violence & Sexual Abuse Survivors
Support for Immigrants
Support for Small Businesses

Support & Assistance Phone Numbers

Albany County Health Department (518) 447-4580
Mon–Fri: 8:30am–10:00pm
Sat & Sun: 8:30am–6:00pm
NYS COVID-19 Hotline 1-888-364-3065 (24 hours)
Albany County-NY Connects
(Senior questions and help with food)
(518) 447-7177
Albany County Mental Health Support Hotline (518) 269-6634
8:00am-8:00pm, 7 days/week
Albany County Government (518) 447-7000
Albany County Coronavirus Hotline
to ask questions/report fraud
2-1-1 from any phone (24 hours)
Food, Housing, Transportation and other Support Call 2-1-1 or 1-888-366-3211 from any phone, or visit for 24/7 assistance regarding food, housing, utilities, health care, senior services, disability services, transportation, and more.
 Food Pantries For an updated list of available food pantries for the Capital Region, visit
If you need help finding your nearest food pantry, please call the Food Access Referral Line, M-F from 8am to 4pm at (518) 458-1167 ext. 108. 
National Grid (customer service) 1-800-642-4272
7:00am-7:00pm, Monday through Friday
National Grid Gas emergency 1-800-892-2345 (24 hours)
National Grid Power outage 1-800-867-5222 (24 hours)

Additional Information

Multi-Language Videos

Videos in ten languages—English, Spanish, Arabic, Burmese, French, Karen, Kirundi, Maay Maay, Somali & Swahili—with basic information about COVID-19 and how to stay healthy!