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Frequently Asked Questions

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This page contains frequently asked questions (and answers!) about senior services. If you have a question you'd like to see answered here, please contact us by email at or phone (518) 447-7177.

Expand/Contract Questions and Answers

  • How can I find out more about the CDTA half fare program and the STAR Bus program for seniors and the disabled?

  • My elderly mother is not keeping up with the housework and she is also having a difficult time getting into the bathtub. Is there help available?

  • Is there transportation for seniors for appointments or for trips to the supermarket?

  • I have fallen a few times and it took me awhile to get myself up. I’m afraid I might need help if it happens again and I might not be able to get to a phone. I’m not sure what to do. My children are talking about a nursing home.

  • My father uses a walker and it has become too difficult for him to shop and cook. He has been losing weight and he told me he has no appetite. Is there help available, can someone to talk to him?

  • I cannot afford my home on my income anymore. I’m not sure what to do.

  • My elderly aunt has told me that her son has been taking money out of her account. She doesn’t know what to do. How can I help her?

  • How can I help my mother find out if she is eligible and to apply for Medicaid or food stamps?

  • My heating bills have gotten to be very high, someone told me I can get help to pay the bills.

  • My father recently had a car accident and I am afraid he is not safe to be on the roads, do you have any suggestions?

  • I am about to turn 65 and want to apply for Social Security and for Medicare. I also need a drug plan. Can you tell me who I should call?

  • I have been accepted into senior housing but I am currently in an apartment with a lease. How do I handle that with my landlord?

  • Do you have any advice on how to pre-plan for funeral arrangements and how to prevent being taken advantage of?

  • My elderly aunt is very ill in the hospital and may not make it. She has never been married and has no children. She gets a small amount from Social Security and is on Medicaid and has no assets. I am her only family and I have no money either. How are we