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County Executive Provides Update on COVID-19; Announces New Mental Health Support Line & Asks for E-Cards for Shaker Place Residents

Post Date:03/20/2020 12:10 pm

In case you missed it:

Albany County Executive Daniel P. McCoy announced today with County Health Commissioner Dr. Elizabeth Whalen that there are now 70  confirmed positive cases of COVID-19 in Albany County, with 18 new cases being reported since yesterday. Additionally, there are now 283 people under mandatory quarantine and 498 people under precautionary quarantine. In just over a week, the number of positive cases has grown from the first two announced on March 12.

County Executive McCoy also announced that a new Mental Health Support Line is now operational for those dealing with stress and anxiety while remaining in their homes, and asked children and families to send electronic cards to the residents at Shaker Place Rehabilitation and Nursing Facility. Additionally, he echoed Governor Cuomo’s call on the federal government for critical supplies to address the pandemic including test kits, swabs with media, N95 masks Clorox wipes and more (see attachment for full list).

“It goes without saying that we are living in unprecedented times right now, and the only way that we are going to get through this is if we work together with government and community leaders and lift each other up, especially those adversely affected by this situation. That’s why we’ve created this new phone line, so if you’re overwhelmed with stress, anxiety of even depression, please give them a call,” said County Executive McCoy.

“While our seniors are also struggling because they are unable to see visitors at Shaker Place, we want to try to lift their spirits with well-wishes and drawings, bringing some positivity to this situation. This has the added benefit of giving kids something fun and productive to do while they may be forced to stay home,” he continued.

E-Cards can be sent to The Mental Health Support Line is available at (518) 269-6634 from 8am to 5pm, seven days a week. Anyone experiencing a psychiatric emergency should still call the Albany County Mobile Crisis Team at (518) 549–6500. For all COVID-19 questions and concerns, residents are encouraged to use United Way’s 2-1-1 hotline as well as the State Department of Health’s hot line at 888-364-3065.

If you would like to volunteer for the Albany County Medical Reserve Corps to help the response to COVID-19, please visit the below website to register. The Department of Health has a higher demand for especially looking for help answering phones and making calls to residents under quarantine. For additional assistance, you can call the Department of Health’s MRC Coordinator at (518) 447-4610 or visit

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