Department of Social Services
David Kircher, Acting Commissioner
162 Washington Ave
Albany, NY 12210
2012 Emergency Cooling Program Guidelines
Low-income New Yorkers whose health issues pose a medical emergency during extended periods of hot weather may qualify to receive an air conditioner through the federally-funded Low-Income Home Energy Assistance Program (LIHEAP).
The Cooling Component will provide eligible households with one air conditioner per dwelling and does not include an additional HEAP cash benefit.
Cooling Assistance may only be provided to households that are determined eligible for the Low-Income Home Energy Assistance Program (HEAP).
Additionally, assistance may only be provided to households where at least one member of the household has an acute medical condition that is exacerbated by extreme heat and that condition is documented by a physician. Medical documentation must be in the form of written correspondence (a doctor's letter) or prescription format clearly indicating the need for air conditioning, and must be dated within the previous six months.
For applicants that live in rental units, written permission to perform work must be obtained from the property owner or their authorized agent.
Where to Apply for Cooling Benefits in Albany County
There are three locations where Albany County residents can apply for HEAP benefits. Please check below to find out where your application center is located.
|If you live in one of these zip codes:
||Please apply at:
|Albany 12202, 12203, 12206, 12207, 12208, 12209, 12210
333 Sheridan Avenue, Albany
Phone: (518) 463-3175
FAX (518) 689-2233
Green Island 12183
|ACAP Cohoes Outreach
20 White Street, Cohoes
Phone: (518) 237-9201
FAX (518) 235-7947
Coeymans Hollow 12046
East Berne 12059
Feura Bush 12067
Guilderland Ctr. 12085
New Scotland 12127
Preston Hollow 12469
So. Bethlehem 12161
So. Westerlo 12163
West Berne 12191
Rte. 9 W Faith Plaza, Ravena
Phone: (518) 756-8650
FAX (518) 756-3988
Am I Eligible?
Check your potential eligibility for work supports and other programs at the self-service website: myBenefits .
You can also learn more by watching the video "Helping You Make Ends Meet"