Consumer Tip
| Warranties on Used Cars New York State law requires car dealers to provide a warranty when you buy a "pre-owned" (used) car. |
| Learn More |
| How do I stop unwanted telemarketing phone calls? |
| The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. |
| Contact Information |
Albany County Phone: (518) 447-7581 |
Thomas Fitzpatrick,
Commissioner
Consumer Affairs Programs and Services
Consumer Education:
Online Brochures and Other Material
The Albany County Department of Consumer Affairs provides information on consumer rights to consumers, the production of materials and conducting of educational forums. Use your down arrow or the scroll bar to read the list and summaries of what we have to offer. Click on a title for more.
| Albany County Item Pricing Law |
Item Pricing ensures that all stores comply with the item pricing authorized in Albany County Local Law No.1 of 1992 and that the price is clearly marked. Failure to comply with the law may result in fines. |
| How to Resolve a Problem |
Have you ever wondered what you should do if you are not satisfied with a product or a service? |
| Protect Yourself from Identity Theft! |
Find out how to protect yourself from identity theft the next time you write checks or order checks. What to do if your wallet is lost or stolen. |
| Protect Yourself From Predatory Lending |
Predatory lending is the practice of mortgage loans being priced above the prime competitive market. This is also known as "Sub Prime Lending," which extends credit at higher rates than prime to people who are higher credit risks or have impaired credit. |
| Sample Complaint Letter |
| Service Pricing Notification Requirements |
The Albany County legislature has adopted Local Law No. "2" of 2002 to provide a mechanism to inform consumers of the prices charged by dry cleaners, tailors, shoe repairers, barbers, hairdressers and cosmetologists, particularly any differences in the cost of services to men and women. |
| Tips for Working with Home Contractors |
Tip of the Month
| Check Clearing for the 21st Century Act, ('Check 21') |
A new federal law effective October 28, 2004 means that you will no longer receive your original paper checks back from your bank with your monthly statement. Learn More » |
