AlbanyCounty.com: The official website of the government of Albany County, New York

 

 

 

Contact Information

Albany County
Office of Weights & Measures
County Office Building
112 State Street
Suite 1207-08
Albany, NY 12207

John Evers, Commissioner

Phone: (518) 447-7581
Fax: (518) 487-5048
Email us

 

 

Consumer Affairs Programs and Services

Consumer Education:
Online Brochures and Other Material

The Albany County Department of Consumer Affairs provides information on consumer rights to consumers, the production of materials and conducting of educational forums. Use your down arrow or the scroll bar to read the list and summaries of what we have to offer. Click on a title for more.


Albany County Item Pricing Law

Item Pricing ensures that all stores comply with the item pricing authorized in Albany County and that the price is clearly marked. Failure to comply with the law may result in fines.

 
How to Resolve a Problem

Have you ever wondered what you should do if you are not satisfied with a product or a service?

 
Protect Yourself from Identity Theft!

Find out how to protect yourself from identity theft the next time you write checks or order checks. What to do if your wallet is lost or stolen.

 
Protect Yourself From Predatory Lending

Predatory lending is the practice of mortgage loans being priced above the prime competitive market. This is also known as "Sub Prime Lending," which extends credit at higher rates than prime to people who are higher credit risks or have impaired credit.

 
Sample Complaint Letter
 
Service Pricing Notification Requirements

The Albany County legislature has adopted Local Law No. "2" of 2002  to provide a mechanism to inform consumers of the prices charged by dry cleaners, tailors, shoe repairers, barbers, hairdressers and cosmetologists, particularly any differences in the cost of services to men and women.

 
Tips for Working with Home Contractors
Consumers have rights and responsibilities in the marketplace!
 
 

Consumer Tip

Can You See Me Now?

When standing in a checkout line at a supermarket, store, gas station, or anywhere you may be using your credit card, be watchful of persons using a cell phone.

Learn More
 
How do I stop unwanted telemarketing phone calls?
The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home.