Albany County
Harold L. Joyce Albany County Office Building
162 Washington Avenue | Albany, NY 12210
Phone: (518) 447-7177 | Fax: (518) 447-7188
George Brown, Commissioner


Transportation to appointments is available in most areas of Albany County for seniors 60+.

To set up an appointment, reservations should be made at least 48 hours in advance and up to 14 days in advance. Reservations can be made in one of three ways:

  • By Telephone - Call STAR at (518) 437-5161. (TDD (518) 482-9024), daily from 8:00am to 6:00pm.
  • By Fax - Fax the trip request to (518) 453-8833 during the reservation hours, Monday through Friday only.
  • By Email - Email the trip request to AlbanyCountyDFA@CDTA.ORG.

Please give the operator your information, your appointment time and your destination address and phone number.

Through the CDTA ACCESS line, seniors will be able to access a variety of transportation options including:

  • Schedule vital transportation services in most areas of Albany County for seniors age 60+. All requests for vital transportation will be met before requests for transportation to non-vital services are met. Vital tranportation includes:
    • Dialysis
    • Medical Appointments
    • Adult Day Programs
    • Pharmacies
    • Congregate Nutrition Sites
    • Grocery Stores
  • Schedule transportation with the CDTA Star Bus
  • Register for the CDTA "Learn to Ride" the Bus Program
  • Arrange to get a CDTA ½ Fare Bus Card
  • Arrange to get a CDTA Bus Pass

The suggested contribution rate is $4.00 per trip. Contributions are accepted, but not required.

CLICK HERE for a printable information sheet about the transportation program [PDF] or call us at (518) 447-7177.

Questions? Call us! (518) 447-7177